Reference

Privacy Policy for Your sboku88 Account

We built this page so you can see how we handle account data, device logs, and payment records from DANA, OVO, GoPay, and QRIS.

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sboku88 Privacy Policy for Your sboku88 Account
REQUEST ROUTES

Where to Send Privacy Requests

Fast handling matters when you need a privacy change, so we keep the privacy route inside the same support flow as your account.

Live chat Open chat after sign-in and tell us the exact field you want changed. We ask for the registered email or phone first, then answer within the 09:00-21:00 WIB window.
Email Send the request from your registered address and include the account name, the issue, and any payment reference from DANA, OVO, GoPay, or QRIS when it matters.
WhatsApp Use WhatsApp when you need a quick follow-up on a data correction or access question. We keep the thread tied to your account so the request stays traceable.
HANDLING RULES

How We Handle Data and Cookies

Your privacy work should stay readable, so we separate account records, payment logs, cookies, and request handling.

Account data

We collect the name, phone number, email, login time, and device type you use on Android Chrome, iPhone Safari, or desktop. That lets us confirm access and respond when you ask about a change.

Cookies

Cookies remember language, session state, and whether you already signed in. If you clear them, you may need to sign in again and re-check the same contact details.

Payment logs

We keep payment records from DANA, OVO, GoPay, QRIS, and bank transfer to match deposits, withdrawals, and reconciliation. Those records are reviewed only for the account task that created them.

Account security

When you change a password, update a phone number, or request a withdrawal, we may ask for a one-time code or a second check on the registered device. That reduces account takeover risk.

Retention

We keep records while your account is active and for a limited period after closure for dispute handling, tax, or audit work allowed by local law. After that, we remove or anonymize what we no longer need.

Your request

To request a copy, correction, or deletion where law allows, contact us through your registered channel and name the exact record. We verify the account before making a change so the wrong person cannot alter it.

Common Privacy Questions You Ask

These are the questions we hear most when you want to understand how your account data is handled. We keep the answers short, direct, and tied to the way we actually work, so you can decide what to send us and how to reach us. If local law changes what we can share or change, we follow that rule and explain the next step through your registered contact path.

We collect the details you enter on your account, plus device, login, and support records. When you use DANA, OVO, GoPay, or QRIS, we also keep the matching payment reference for reconciliation.

Cookies keep your session open, remember language, and help us notice unusual sign-ins. If you clear them in Chrome or Safari, you may need to sign in again and confirm your contact data.

Yes. Send the request from your registered email, phone, or chat thread, and tell us which records you want. We will verify the account first, then share what the law allows us to provide.

Contact us with the exact field that is wrong, such as phone number or email. If the change touches withdrawals or payment history, we may ask for one more check before we update it.

We keep active account records while you use the service and for a limited period after closure for disputes, tax, or security work allowed by local law. We remove or anonymize the rest.

Use live chat, email, or WhatsApp during 09:00-21:00 WIB. Include your registered account details so we can match the request quickly and route it to the right team.